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Testimonials

  • I'm not often inspired enough to go seek out a brand's Facebook page just to give them my positive feedback - in fact this is the first time ever. I just wanted to express how much I love the children's cough syrup, it's always worked wonders on my kids - it's now taken to the next level with the inclusion of the syringe which is long enough to reach the bottom of the bottle - hurray! It's always been the bane of my mum-life trying to reach the medicine when the bottles have run low with syringes that aren't long enough - thank you!
    – Melissa White
  • Received a bottle of children's chest syrup to trial and what can I say it's magic in a bottle!! After a single dose they didn’t cough the whole night which meant a better sleep for everyone after two days they were so much better and they liked the taste which is great, can't wait to try more of your products
    – Daniella Bhagat
  • I brought a bottle of De-stuff for my 11 month old daughter yesterday who has had a runny nose for the last 5 days, I've been wiping her nose constantly but after 2 doses of De-stuff I've only had to wipe her nose twice today. I wish I'd known about this sooner. I will be using this straight away in the future
    – Melissa Bayne
  • Absolutely love baby balm. My 6 week old had flakey, dry skin and nothing I had tried was helping until I tried baby balm. Her skin is so much better. I can't believe how fast it worked. Thank you Kiwiherb!!!
    – Alex Lazzaro
  • I love Kiwiherb! Finding something that worked so well, and was safe for my daughter when she was at an age where she couldn't have all other medicines, it was such a great help! And now I use nothing else
    – Alyssa Francis-King
  • On Sunday we bought De-Stuff for our 3 year old daughter who has struggled with a cold all week. After 2 doses of it, along with the Chesty formula, she slept so well that night and woke up looking and sounding so much better. Now almost 3 days later her cold is all but gone. I wish I had have found out about it sooner.
    – Bridgette Robinson
  • Brought a bottle of children's chest syrup and it works like magic no more coughing during the night. Also my son loves the taste
    – Philippa Quigley
  • My wife and I have been using this product for years and they are amazing and work fantastic!!! We have the all the children's stuff including the echinature, chest syrup, throats syrup and the De-stuff!!! Absolutely amazing products We love them
    – Craig Hume

Privacy and Security

We respect the privacy of our Website users and are committed to protecting your security and privacy.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:
•    To personalize your experience, your information helps us to better respond to your individual needs

•    To improve our Website, we continually strive to improve our Website offerings based on the information and feedback we receive from you

•     To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs

•    To process transactions, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. 

•    To administer a contest, promotion, survey or other site feature

•    To send periodic emails, the email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

•    If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. 

We offer the use of a secure server. After a transaction, your private information will not be stored on our servers.

Cookies

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow it) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, conducting our business, or providing our services to you, so long as those parties agree to keep this information confidential. 
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links


Occasionally, at our discretion, we may include or offer third party products or services on our Website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. 

This policy was last modified on 26/02/2010

If you have any questions regarding the privacy policy for this Website please contact us.